Play-Fi Device Update Failed
A Play-Fi device update can fail because the Wi-Fi connection between the Play-Fi device, Play-Fi app, and router was interrupted, either because of heavy network traffic, an obscured signal, or wireless interference. If the update fails repeatedly (the “Try Again” option doesn’t work after 5 or more attempts), try:
- Closing out the Play-Fi app completely (or restart the phone/tablet), and then reopening it to try again.
- Unplug the product from power for a few moments, and then plug it back in. Then try updating again.
- Moving your Play-Fi product and device near your Wi-Fi router, and try the update again.
If this does not help, you will need to perform a Manual Update. Contact customer support for assistance.