Knowledge Base
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Troubleshooting your Play-Fi System
- Connectivity issues and recommended solutions
- Incompatible Network Set-Ups
- Recommended Routers and Network Specifications
- How to do a Manual Play-Fi Product Update
- No Play-Fi Devices Detected
- Play-Fi Device not Discovered After Set-Up
- Play-Fi Device Update Failed
- Play-Fi Devices Lost
- Play-Fi App stops suddenly while playing
- Why can’t the app find my music?
- Background Information on Common Wi-Fi Problems
- Service Announcements - Missing Sources in the iOS app
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Features and General Questions
- How many Play-Fi products can I have on my network?
- Supported Audio Formats and File Quality
- Adding speakers and creating speaker groups
- Stereo pair set up
- Multi-zone Streaming
- Critical Listening Mode
- Stream a “Line-In” audio input
- Can I stream video and hear the audio on my Play-Fi product?
- Will Play-Fi work with Wi-Fi range extenders and repeaters?
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Set Up
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Surround Sound
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Play-Fi Apps
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Play-Fi for Windows PCs
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Using DLNA
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Using Spotify Connect
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Using AirPlay
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Customer Support Resources
- Anthem Customer Support
- Arcam Customer Support
- Definitive Technology Customer Support
- Integra Customer Support
- Klipsch Customer Support
- MartinLogan Customer Support
- Onkyo Customer Support
- Paradigm Customer Support
- Phorus Customer Support
- Pioneer Customer Support
- Polk Audio Customer Support
- Wren Sound Customer Support
- DTS Play-Fi Technical Support